Telcom Kenya is moving into a digital age and now you can buy a lot of things online. Even Credit. There are a few of ways you may buy airtime particularly for Telkom and one of them includes M-Pesa.

How to Top Up via M-PESA

1. Go to the M-pesa Menu
2. Select Paybill.
3. Key in business number 777711.
4. Enter Account your Telkom Mobile Number.
5. Enter the amount
6. Enter your M-Pesa pin then send it.

 

https://www.youtube.com/watch?v=zJ3Iaj9jGJ0

Buying credit has always been a requirement since time immemorial, and now we may do it without having to go to the shops. Now with Airtel picking up its paces in the telco society, some of us want to have our cakes and eat it. Well, now, you may. Enjoy both M-Pesa services and Airtel services when buying Airtel credit.

Buy credit and internet bundles online or directly from your phone with extensive payment options.

You maybe didn’t know that you may load your Airtel or Telkom line with airtime from a Mpesa account.

Although not as fast as loading Safaricom airtime from Mpesa, the process of loading either Airtel is yet very efficient and may save you time.

Buy prepaid Credit Using Mpesa

1. Go to Mpesa Menu
2. Select Paybill
3. Enter Business Number 220220
4. Enter your Airtel number as the Account Number
5. Put the amount of airtime you want to load
6. Choose in your Mpesa Personal Identification Number (PIN).
7. You are done

Buy Postpaid Using MPESA

1. Go to the M-Pesa Menu
2. Select Pay Bill
3. Enter Business No. 220220
4. Enter Account No. AIRPXXXXXX (Where XXXXXX is your Airtel Mobile number)
5. Enter the Amount
6. Enter your M-Pesa PIN then send

It takes about one to two minutes for the airtime to reflect on your Airtel line.

The Equity Bank of Kenya’s Lipa na M-Pesa paybill number is 247247. Their mobile banking service is named Eazzy 247; thus, the paybill number 247247.

How to transfer money from M-Pesa to Equity account

The following steps guide on how to deposit money from Mpesa to Equity using the easy pay,

1. Go to the M-Pesa menu on your phone and choose “Lipa Na M-Pesa.”
2. Select “Paybill”
3. Enter the business number.” that is 247247 as the business number for Equity bank, then press “OK.”
4. Choose “Enter account no” that you will enter your Equity Bank account number for instance 0100 XXXX XXXX) and then press “OK.”
5. Enter the amount you wish to deposit and press “OK.”
6. Enter your M-PESA PIN and press “OK.”
7. Confirm all the details are correct once again and then  press “OK.”
8. You will get a verification window from M-Pesa where you have 1 minute to verify that the details are accurate, if correct, dismiss or ignore, if wrong, enter the number 1 and press OK to cancel the transaction.
9. You will get a confirmation SMS from M-Pesa instantly.
10. Equity Bank then sends you a confirmation SMS shortly.

How to send money from M-Pesa to Equity bank account using Equitel line

1. Go to your phones toolkit.
2. Select Safaricom then tap on the ‘Mpesa button.
3. Once logged in, select the Lipa Na Mpesa option then click on the pay using pay bill option.
4. Enter the Equity bank pay bill number 247247
5. Press OK for the next step then enter the account number you would like to transfer the money.
6. Enter the amount of money you wish to transfer
7. Key in your PIN
8. Confirm the amount and account number before hitting send

9. You’ll get pop-ups confirming the transfer and also a few seconds to stop the assignment if you so wish.
10. And lastly, you will receive an SMS from Mpesa confirming the transaction and another one from Equity confirming that the money has been received.

After Mobile Money Interoperability was launched in Kenya, we have been seen great changes and even lower prices to send money from one network to another. Airtel Money and M-Pesa have remained interoperable for a while now, however, the method of sending money across these two networks isn’t as easy as we have hoped.

• Register using your M-pesa registered mobile number and activate it
• Choose to Send Money > Select Airtel Money
• Choose Other (Send to Airtel money beneficiary) or Bulk (Send to multiple Airtel money beneficiaries)
• Select the Preferred payment mode i.e. Mpesa (Respective service charges are displayed based on tiered amount)
• Upon payment, notification is sent and can be accessed via reports.

Another way to  send money from M-Pesa to Airtel Money:

1. Dial *234*1*8#
2. You will see M-Pesa Tuma Pesa Popote pop-up menu
3. Enter recipients number
4. Enter a PIN when prompted

Here’s M-Pesa to T-Kash Transaction Charges:

Minimum Amount (Kes.)	Maximum Amount (Kes.)	Transaction Charges (Kes.)
101	500	11
501	1,000	15
1,001	1,500	26
1,501	2,500	41
2,501	3,500	56
3,501	5,000	61
5,001	7,500	77
7,501	10,000	87
10,001	15,000	97
15,001	20,000	102
20,001	70,000	105

Nakuru Water & Sanitation Company (NAWASSCO) is an agent of Rift Valley Water Services Board through a Service Provision Agreement to provide Water and Sewerage Services within Nakuru Municipality and its environment as well as along Ol-Banita pipeline corridor.

How To Pay Nawassco Bill via MPesa

1. Select Safaricom icon on your Phone
2. Select Mpesa and press Pay Bill
3. Enter Nakuru Water Paybill Number 111444
4. Enter your water account No.
5. Enter Amount you wish to pay
6. Enter your PIN
7. Confirm the payment details are correct and then send
8. You will get a confirmation message from Safaricom

Nawassco E-bill

You can use Nawassco e-bill query to view your bill online and you can register also to receive bills. 

To register for e-bill visit here.

If you already have your account registered you can log in here

Nakuru Water and Sanitation Company Contacts

You can as well contact Nakuru Water and Sanitation Services Company at any time on their toll-free, customer care number 0800-720036, Telephone; 0512212269.

FAQs

How do I pay my water bill through Mpesa Nakuru?

1. Access Safaricom Menu, go to M-PESA.
2. Choose Lipa na M-PESA.
3. Select Pay Bill.
4. Enter Nakuru Water Business Number/ Paybill number 111444 and press OK.
5. Enter your EIGHT DIGIT Nakuru Water account number, then press OK.
6. Enter the amount to pay.

How do I check my Nakuru water balance

1. To know the status of the water bill, send in your account number/ meter account number to 20557 via SMS.
2. You will get a reply with details of your water bill/ meter showing the account status.
3. This is a premium service, SMS charge is Ksh 10 above normal rates.

 

With no hustle, you can easily renew your GOtv subscription anytime any day. Do not miss any of your favorite channels. To pay for the subscription, what you need is GoTv M-Pesa PayBill number which is 423655 and your IUC number.

Step by Step Guide on Paying GOtv Bills via Safaricom M-Pesa

1. Go to Mpesa menu and choose ‘Pay Bill’
2. Input  the GOTV Paybill number for Mpesa which is 423655
3. Input your IUC number; this you may get it from the bottom of your decoder on a red sticker.
4. Input the correct amount for the package that you wish to pay for. You may find the different packages available to you here and the GO TV Channels they offer.
5. Input in your M-Pesa PIN
6. Check again to make sure that you have input the correct information
7. Wait for a confirmation message

For a step by step tutorial on how to pay Gotv using airtel money, equitel, kcb, and other banks visit here

GOtv Kenya Prices

Here we list GoTV subscription plans for each package.

Package	Channels	Price per Month
GOtv Max	49	1299.00
GOtv Plus	40	749.00
GOtv Value	23	499.00
GOtv Lite (Monthly)	17	260.00
GOtv Lite (annual)	15	1500.00
GOtv Lite (Quarterly)	16	590.00

How to Change Your GoTV Package (Upgrade or Downgrade)

Note: If still there is an error message (E16, E30, or E17) after 10 minutes, try the following to clear the error.

Option A – Using USSD

• Have your IUC number ready
• Dial *423# on your phone and select GOtv service option
• Select the Reset option and follow the message prompts

Option B – Using SMS Service

Send a message with your IUC number to 22688. E.g. “RESET 2016807865”

Option 3 – Call Customer Care

Call 0711 066 555 and follow the self-service prompt voice and guidance. You can also tweet @GOtvKenya they respond asap.

How to clear E-16 Error Message on GOTv Kenya Decoder

The E-16 error is usually a reception issue. Check your aerial and adjust it to improve the reception.

GOtv Kenya customer care

Tel: +254 711 066 000USSD: *423#Email: mchoice@ke.multichoice.comFacebook: facebook.com/GOtvKenyaAddress: Multichoice Kenya Ltd. First Floor, Sarit Centre, Westlands, Nairobi

Paying for DSTV bills has been made so easy. The DStv subscribers may check their balance and pay DStv by the use of  Mpesa, airtel money, bank, or as well the smart card. All that is required is the DStv pay bill number or account numbers such as  444900 for Mpesa, and that is active for all the accounts.

The DSTV delivers digital entertainment services to many households in Kenya, Such services include; latest movies, sports, reality shows, and the many popular TV series.

The DStv channel comes with a free dish and has more channels and the best picture quality. Although, it’s the best one, and more expensive than GOtv, Zuku, and StarTimes.

For the Football lovers, this is the best service to consider. All categories of sports you get them here, from League football to Rugby, Epl, Serie A, League 1, LaLiga, name all.

To pay for  DStv using Mpesa Paybill, you will require to choose the right packages: it offers a  wide variety which includes; Cartoon Network for the kids, Documentaries, news and football, TV series, and soap operas, etc.

The DStv Customer Care

1. The call center may be reached through 0711066000
2. Facebook: @DStvkenya Twitter: @DStv_Kenya
3. WhatsApp: +254 755 896248

DStv Packages and Their Prices

DStv gives the best channels on the African continent. This includes world sports channels before-mentioned as SuperSport and documentary channels such as National Geographic. These channels you access are, however, reliant on the package you prefer.

The packages and their prices are as follows:

DStv Premium – KSh. 7,500

This package has more than 128 channels and costs KSh .7,500. This premium package was before was being charged at KSh. 7,900 and the reduction in price don’t mean it has reduced channels or has poorer quality.

The channels offered comprise more than 100 channels streaming content from throughout the world including live sports, documentaries, kids’ channels, and even movies in high definition (HD) quality.

DStv Compact Plus – KSh. 4,500

This package from DStv has more extra 113 channels and used to cost KSh. 5,200 a while back.

On this Compact Plus, you can furthermore access a good number of top channels found on the Premium package. These include sports channels and lots of local entertainment. The Movie and music channels are still accessible in plenty.

DStv Compact – KSh. 2,500

This package was previously going for KSh. 3,200, the DStv Compact package has higher than 106 channels amongst them local sports channels, movie channels, and kids’ programs. Music channels are further in plenty in this package.

DStv Family – KSh. 1200

This unit has at least 87 channels and had an earlier price of KSh. 1,900. As its name implies, it has channels centered on the family. These include Africa Magic Movies, Sony Max, and many more. When you’re looking for the most family-friendly shows, then the DStv Family package would meet your needs.

DStv Access – KSh. 900

This package has at least 71 channels and had the previous pricing of KSh 950 before the price drop. The aforementioned is an introductory package for the family package and has most of the channels on the previous package simply with a few key exceptions.

The DStv Package Add-ons

Beyond the packages earlier, there are add-ons you may bundle with the current package for extra channels. They include the following:

1. DStv French Plus – KSh. 3,400

This package add-on allows you to access 15 French channels for a mere KSh. 3,400. You may add the package to the Premium, Compact Plus, and Compact bouquets.

2. The Great Wall Africa Bouquet – KSh. 770

This comprises an independent package filled with Chinese content. You’ll find Chinese documentaries, lifestyle channels, news channels, and entertainment channels in the package.

If paying with your M-Pesa (or another method), have in mind the prices of the package you’re paying toward. Those prices are subject to changes and thus require to confirm them each time you make the payment

How to Pay DSTV Via Mpesa using DSTV Paybill in Tanzania

1. Go to your Phone’s toolkit and click on Safaricom
2. Choose Mpesa then ‘Lipa Na Mpesa’
3. Select ‘Pay Bill’
4. Key in the DStv Mpesa Paybill number, 444900
5. Type in your DSTV account number. Don’t confuse this with the smart card number.
6. Type in the amount you wish to pay for
7. Enter your M-Pesa PIN.
8. Check again to make sure that you have input the correct information
9. Wait for a confirmation message

How to know my DStv account number

The DStv account number is just the smart card number without the last digit. The DStv smart card has 11 digits that form a 10-digit code to be the account number. This number may be found on the smart card and under the decoder.

In the event you can’t access your smart card number and consequently the account number, here are the methods of accessing it:

Using the DStv Remote

With your DStv on, take grasp of the remote control and follow these steps:

1. Press the OK button on your remote control.
2. Choose the “Information Central” option on the screen and press OK again.
3. Look at the far-right side of your screen for a 10-digit code. That’s your account number.

When Using the USSD Code

For those without smartphones, DStv has given a USSD code to access some of its services. The code is *423#. Dial that from the phone and follow the prompts which follow to receive your account number.

How to reset Dstv after payment

To Reset DSTV Decoder In Kenya After Making Payment

1. Make payment to DSTV via Mpesa Paybill No.444900 using the account No.
2. Send an SMS to 3788 by typing ‘Reset‘ leave a space and type your DSTV Account No.
3. Ensure your DSTV decoder is on.

How to Clear DStv Errors?

The Error codes are popular with DStv customers and knowing their meaning is a major stepping towards resolving them.

Rather than pushing customers to make calls to its customer care desk, Multichoice Africa devised techniques for customers to resolve lots of problems on their own through the Self-care program.

The usual errors include the following:

E-18 error

This error code emerges if the channel you’re trying to watch is scrambled. This points to a product mismatch or also a  halting of the service.

You are anticipated to see this error code after disconnecting and reconnecting the decoder from its dish or if the decoder was not on power for a while.

For you To clear this error code, you should first connect the decoder to the dish, turn on its power then wait for 15 minutes. 

 E19 error 

This error arises whenever the account has been suspended. Every solution to this requires calling the DStv customer care desk because there’s no workaround for it on the customer’s end. Usually, the reasons for suspension are particularly known by the customer care desk.

E30 error 

This error code develops while you’re installing the DStv decoder for the first time, or you’ve not used the decoder for a long time and you are starting it.

To resolve it, you require to give the decoder a few minutes and it’ll go away on its own.

E32 error 

This kind of error appears when your decoder hasn’t been enabled to view that channel. It may be because of the suspension of your account. You’ll require to call the DStv customer care desk.

To resolve all of these errors, DStv gives an online platform where you may follow these prompts to solve it:

1. Go to the DStv error resolution page.
2. Select the error code you’ve seen displayed on your TV.
3. Enter your smart card number for your decoder.
4. Enter the captcha challenge then select the “Fix Error” button.
5. On the next page, click on the “Reset Device” option.

Your device would be reset. When it comes to, the error should be gone. If not, you’ll require to reach out to the customer care desk.

Always ensure that your decoder is on whether you’re paying for it, or fixing an error. With the directions provided in this blog, you’ve assured peace of mind when interacting with your DStv decoder.

What is the DSTV bank account number?

Branch Code: 632005

Bank Account Number: 170000072

Account Type: Current.

How to pay DStv without the smart card number?

if you don’t have the card number you can use other methods of payments like using a bank account, Mpesa Paybill, airtel money among other forms of payments that are accredited by the DSTV channel.  

How to check Dstv balance

You may know your DSTV account balance or the current rate through the comfort of your mobile phone.

• To check your balance, send an SMS beginning with the word “Bal” followed by space  “smartcard number” to the number 3788
• The service costs KES 5 on both Safaricom and Airtel

On the website, Log on to http://eazy.dstv.com. Sign in with your DSTV smart card and your phone number. Navigate and click on “Account” Your DSTV balance will be displayed.

ZUKU TV payment can be made by either Mobile money, by the bank, and online via the ZUKU TV website. The ZUKU was established under Wananchi Group with the intention of making home entertainment and communication services accessible to a fast-growing African middle class.

The Wananchi Group is the first business that provides affordable entertainment and connectivity for various countries across Sub-Saharan Africa.

In addition to phone and internet connection by the  Zuku fiber, Zuku Satellite provides digital TV content for millions of Kenyan households. Get more details on the ZUKU website.

Zuku is Tv is one of the most popular television set-top boxes and internet services providers in Kenya. The company is loved by Kenyans due to their affordability in comparison to different providers. To access the services, you have to prefer the different packages available. The packages are for both internet services or television, which are payable monthly. 

Here is a list of Zuku tv Payment Paybill numbers

1. To pay for Zuku Tv and Fiber internet via Mpesa use paybill number 220220
2. To pay Zuku via Airtel Money use Nickname ZUKUCATV for TV and Internet service.

Zuku Fiber Plans/Packages and Pricing in Kenya

Zuku is a complete Home entertainment solution that gives Satelite TV, phone services, and of course Zuku Fiber. the Zuku Fiber comes in three models. Triple Play, Double Play, and Internet Only. All these models come with different goodies;

Triple Play Packages come with;

1. Unlimited High-Speed Internet
2. Free Installation
3. Free Modem + Digital TV decoder
4. 58 Local & int. TV Channels
5. Free Zuku To Zuku Calls
6. Plus Free Premium + Asian Pack
7. Plus Handset at @1500 and GET KSHs. 1,500 airtime to all networks
8. Plus Free Police and Emergency calls from Zuku Phone

Double Play Packages come with;

• Unlimited High-Speed Internet
• Free digital TV decoder
• Free installation
• 58 local & int. TV channels
• Free Modem
• One month FREE Premium and Asian Channels

Internet Only Package offers users;

• 10Mbps Unlimited High-Speed Internet
• Free installation
• Free Modem

Package	Speed	Monthly Price
Triple Play Packages	30Mbps	4699/-
	50Mbps	5999/-
	100Mbps	9999/-
	250Mbps	1999/-
Dual Play Packages	5Mbps	2499/-
	10Mbps	3699/-
Internet Only	10Mbps	3499/-

The Zuku Satellite TV Packages 2020

PACKAGE​​	AMOUNT	Description​​
​​  ZUKU SMART PACK	​​  449	​​  ​​           42 TV Channels​​ ​​            18 Radio Stations ​​           Local Channels ​​
​​  ZUKU CLASSIC​​	​​  1099	​​  ​​ 76 TV Channels​​ ​​ 55 Radio Stations ​​ Local Channels ​​
​​  ZUKU PREMIUM​​	​​  1549	​​  ​​ 97 TV Channels​​ ​​ 55 Radio Stations ​​ Local Channels ​​
​​  ASAIN STANDALONE​​	​​  1150	​​  ​​ 26+ Asian TV Channels ​​ 55 Radio Stations ​​ Local Channels

How to Pay Zuku Satellite TV Using M-Pesa

1.           Go to the M-PESA toolkit on your phone.
2.           Select the Pay Bill option.
3.           Enter Zuku Satellite TV Business Number 220220
4.           Enter your Zuku TV account number.
5.           Enter the Amount.
6.           Enter your M-PESA PIN and Send.
7.           You will receive a confirmation via SMS
8.          The Payment reflects on Zuku within 15 minutes

How do I find my ZUKU account number

Step 1: Dial *502#

Step 2: Pick option 2 (Account Information) and press send.

Step 3: Pick option 1 (Balance Enquiry) then press send.

 Step 4: choose your Zuku account number for the account you want to check and press send.

Step 5: Your full account balance will be displayed.

What is the ZUKU Paybill number

Zuku paybill number is 320320 or 220220

How do I check my ZUKU status?

1. Dial *502#
2. Select option 2 (Account Information) and press send.
3. Enter option 1 (Balance Enquiry) then press send.
4. Choose your Zuku account number for the account you want to check and press send.
5. Your full account status will be displayed.

How do I reset my ZUKU decoder?

When Using your remote

• Press the MENU button
• Choose “Tools” from the options provided
• Go further to “Factory setting” option, select it.
• Confirm by clicking yes, and pressing Okay
• The next step is to rescan the device after resetting your decoder

Go to menu

• Choose DVBS installation
• Choose the TP list
• Select Okay
• Carry out a TP search
• Then click okay

This restores your Zuku decoder lost channels.

How much is ZUKU 5mbps

5Mbps

2499/-

How to install ZUKU dish 

The tools you required 

• Hammer
• Pliers
• Number 10 and 12 spanner
• Cable stripper
• Satellite finder
• Spirit level

Hope by now you have:-

1.           A 65cm Satellite dish with no missing nuts and or bolts (full  set)
2.           an LNB
3.           Enough cable length (black in color is the best)
4.           4 F-type connectors
5.           Eagerness and a lot of time on your hands.

These are the very easy steps

1. Mount the arm on your roof first by using the wall nuts or nails. But ensure you use the spirit level to mount it upright all the way around. Whatsoever the slight deviation will make the job very difficult. As well, mount the supporting two arms on the wall.
2. Put the dish on the mount and it should sustain the weight of the dish, if it is heavy for the mount, then repeat step one all over again. The dish on a shaky mount is stress waiting to happen.
3. Then when you have a satellite finder, then the job may be too easy for you. Read how to use the Star gold SG-20SF satellite finder.
4. If you don’t have a satellite finder then you may use the Technosat T-888 plus ultra Free to air Satellite decoder as a satellite finder.
5. Therefore, when you do not have a satellite finder and yet you do not want to buy another decoder because it costs you money. Hmm, there is a technique you may install that Zuku satellite dish without using either of the two mentioned devices above. This is the method we frequently use and it works perfectly. Although It might cost you some extra time, the knowledge and experience are worth it.
6.  Zuku tv uses the SES 5 satellite positioned at 5 degrees East.

StarTimes decoder is one of the best kind! That comes with so many cheap prices attached to it, today, we will review this best Kenya decoder alongside with the Channels List, Price and how to pay it.

The Startimes Kenya channels list like GoTV is a kind of blended entertainment, news, sports, and documentary channels. They are among the pay-tv companies that entered the Kenyan market after seriously deciding to switch to digital platforms was made. This company offers both pay and Free to Air (FTA) set-top boxes.

StarTimes Kenya HD decoder is among the cheapest in the market today. Additional benefits of choosing StarTimes Kenya include Free after-sales service, a one year warranty, and quality customer support through their 365-day call center.

The FTA set-top boxes don’t gather monthly subscription charges. Subscribers are only expected to pay once subsequent to which they may access all local TV and radio stations.

although, you get the pay-tv services once the set-top box is installed. The Monthly charges vary as there are various bouquets. The higher the charges they charge, the higher the number of channels you access. You may convert any pay-TV bouquet into FTA at a fee.

StarTimes Kenya’s digital pay-TV provider has all of the basic entertainment. Get the latest news, sports, and African movies. Get many world-class channels that provide sports, music, movies, and spiritual content. Also available are Free-to-air channels and documentaries on StarTimes as well.

How to Pay StarTimes Subscription via M-PESA Paybill Number

The Startimes Safaricom paybill number is 585858

1. Open Safaricom SIM Tool Kit
2. Select M-PESA
3. Select Lipa Na M-PESA
4. Select Pay Bill
5. Select Enter Business no. StarTimes’s Lipa Na M-PESA PayBill Number 585858 and press OK
6. Select Enter Account no. StarTimes Account Number and press “OK”
7. Enter Amount and press OK
8. Enter M-PESA PIN and press OK

Startimes Video Advert

Benefits of StarTimes 

The decoder is bought at Ksh 3,200-Ksh 4,000 depending on the time you purchase it but once you buy, the idea of paying subscription fees ends there. Although if you want to watch added channels that you will pay not more than Ksh 200 per channel each month, you may do so at will.

Startimes have over 20 free channels, such as the obvious: K24, KTN, KBC, NTV, QTV, and Citizen TV. There is additionally Aljazeera channel and numerous other international channels.

Decoders are found in all major supermarkets and selected shops. Once you acquire it, they send an agent to connect and start enjoying watching over 70 channels. There are channels that you support to pay for but during the first 30 days, y’all watch them for free but afterward, you are left with free channels alone.

The good thing with Startimes is that the signal is excellent regardless of the town you reside in. the Startimes has the best signal so far.

StarTimes Kenya packages

They are divided into two:

• DDT (Digital Terrestrial Technology) Bouquet and
• DTH (Direct to Home) Bouquet. DDT bouquet operates below a terrestrial platform while DTH runs on a satellite platform.

The StarTimes ON

The StarTimes has its official app for android and iOS devices called StarTimes ON. This app gives several different services that eliminate the trouble out of accessing your StarTimes services in general.

These features include the following:

Watching Live TV.

With the StarTimes app, you may easily catch up with live shows be they sports, TV shows, news, series, movies, music, documentaries, and even kids’ programs right on the phone. The app has higher than 140 live TV channels.

The best thing about the app is that you may set a reminder on your phone to be notified a few minutes before your preferred program starts. The content on the device is in high definition (HD) and thus you’re guaranteed quality shows.

You have to know that it’s a streaming service and therefore should have enough data or use a Wi-Fi service to watch content from the app.

Watching Video on Demand Content

The app likewise has more than 20000 hours of video-on-demand content for yourself to watch whenever you wish. The content differs from films, music videos, documentaries, soap operas, religion programs, and just about any kind of video y’all’s wish for.

Each week, more than 250 hours of video content is added to its app.

The Self Service Section

This section of the app allows you to link the TV accounts to the app, change your bouquets, recharge the package, and check for your balance.

Whether the favorite program is airing, you require to catch up on a previous show, or you require to pay for your bouquet (else change it), the StarTimes ON app has the back. You may additionally check for the upcoming shows and set reminders in this app.

StarTimes Packages

For the Kenyan market, StarTimes offers packages either as antenna channels or as dish channels. Many channels are available on both platforms but the dish packages give better quality and a wider array of channels than the antenna channels.

Antenna Packages

The Antenna channels from StarTimes may be accessed through a terrestrial decoder and an outdoor antenna. The decoder costs about KSh 2,000 while the antenna goes for about KSh 1,500.

The antenna channels are as follows:

Nyota Bouquet

This bouquet is the smallest package and geared towards the whole family. It comes with 17 channels varying from kids’ stations, religious stations, a few news channels, local and international soap channels, music channels, and even sports channels.

This package costs KSh 299 per month.

Basic Bouquet.

This bouquet comes with 26 channels both local and international. The selection of channels on this package covers household names such as Nickelodeon, Fox, BBC World News, and even National Geographic. This’s a package for the whole family since channels for people of all ages and tastes are offered.

This goes for KSh 599 each month.

Classic Bouquet 

The bouquet from StarTimes offers 16 premium channels. This package is focused on the client in require of the best news, sports, movie, lifestyle, and music channels. It includes Bloomberg TV And many others.

This package costs KSh 749 a month.

Dish Packages

The StarTimes dish units are available through a receiver dish and a terrestrial decoder. Both the dish and the decoder goes for KSh 2,000 each for a total of KSh 4,000.

The packages available are as follows.

StarTimes Nova

This package is the least of the dish packages and has 30 TV channels. They are local and a few international channels intended for the entire family. They range from kids’ programs to music, news, documentaries, and many others.

This bouquet may be accessed for KSh 449 per month.

StarTimes Smart

This bouquet has 36 channels meant for the complete family. These are religious channels, music channels, movie channels, and many other varieties.

This package is similarly focused on a variety of ethnicities as it packs Indian, Nigerian, Chinese, Swahili, and French content for its viewers.

This package goes form KSh 899 per month.

StarTimes Super

It comes with 17 premium channels selected from local and international options for the customer. They cover news channels such as Fox and Bloomberg, music channels such as MTV Base, sports channels, movie channels, lifestyle channels, and also documentary channels like National Geographic.

This bouquet cost KSh 1499 each month.

StarTimes Chinese

This bouquet focuses majorly on Chinese content with 22 channels a majority of that is in the Chinese language. You can get Chinese movie channels, news channels, and many others. You as well get English content such as sports channels that broadcast live and recorded sports events.

It costs KSh 1999 per month. 

The StarTimes launched the HD Combo decoder that can receive both DDT and DTH signals. The decoder costs Ksh. 1,999. It comes with a free one-month DTH Super Bouquet and one-month DTH Unique Bouquet.

You may get a StarTimes DVB-T2 set-top box for pay-tv or FTA StarTimes packages.

The StarTimes antennas prices

• Antenna + 10m Cable = Ksh1400
• The antenna + 15m Cable = Ksh1600
• Antenna + 20m Cable = Ksh1800

Key Customer Care Contacts

 Tel: +254719 077 077, +254719 077 000

Email address: info@startimes.co.ke

Website: http://www.startimes.co.ke

StarTimes self-service: http://www.startimes.co.ke/self-service/ 

How to change Startimes Bouquet in Kenya

1. Dial *858# on your Safaricom or Airtel line.
2. Select Change package from the options
3. Select the type of decoder

What is my StarTimes account number?

Your account number is; the first eleven digits on the smart card which are indicated just under the bar code.

How can I get my Startimes serial number?

If you don’t know the serial number, you may check below your decoder, it is printed there.

• Enter the card ID number, the 6 digits required.
• Tap the checkbox to agree to the terms of service.
• Tap Activate to confirm.
• Digital Decoder
• Dish Decoder
• Choose your preferred bouquet.
• Enter your smart card number.

How do I start times on my phone? 

It is very easy for you to link your Startimes Decoder to your mobile phone. You may use your Decoder’s Subscription to get the content on your mobile phone at any time, anywhere. First, download the Startimes App from the Play Store or App Store.

LINKING YOUR DECODER TO STARTIMES ON APP

1. Open you’re App, Sign in and Click on Me.
2. Next, click on Star Times Decoder Services.
3. Then, click on the link option.
4. Enter your Smartcard Number and last six (6) digits of your decoder number.
5. Always click on terms and conditions then click on link

How to connect my StarTimes smart card with the StarTimes App

If you open your StarTimes app, look out for me button, normally at the bottom of the interface. Choose it, you should be able to see your account details. On the same page, look under Decoder Subscription for a Link icon. Tap it.

A new interface opens requiring you to enter your smart card ID number and the last 6 digits of your decoder’s serial number. When you don’t know the serial number, you may check below your decoder, it is printed there.

Enter the card ID number, the 6 digits required, and tap the checkbox to agree to the terms of service.

Tap Activate to confirm.

If all the data has been entered correctly, your smart card will be successfully linked to the StarTimes app on your device and the two will be bound.

And when you have a decoder but are missing out on this, you may download the StarTimes app from the here to watch all the entertainment from the comfort of your phone or tablet.

How do I download the StarTimes app

You can search “StarTimes” in Google Playstore or iTunes store to download. 

For Other smart devices please visit www.startimestv.com (e.g. Blackberry, PC, Mac, etc.)

Why is my StarTimes showing smart card error?

It means that your smart card is not inserted or it is inserted wrongly. Please insert your smart card in the decoder with the golden chip facing down and follow the arrow.

How to fix Startimes error of card problem, check card

1. Start by turning off your decoder using the remote control and unplug it from power.
2. locate where the decoder card is and slowly remove it from where it’s plugged.
3. Using a soft cloth, cleanse the card, and ensure that it has no more dust.
4. Gently, plugin the card into the digital box or set and ensure you are doing it the right way.
5. Plug the decoder back into power and turn it on.

Afterward, your StarTimes will be fixed and the “card problem, check card” error will be history. Note that this solution will work for you regardless of where you are located. in case the problem persists, you may call or visit your nearest service center and it will be solved.